Job-Related Ailments in Offices Increasing
THREE years ago, Madeline Isnardi said, her left wrist "blew up like a balloon." "It was so painful that I couldn't even move it," Mrs. Isnardi said. A customer-service representative for New York Telephone in Hicksville, she answers calls that come in every six seconds and enters data on customer accounts into her computer. Except for an hour's lunch break and two 15-minute breaks, that is generally her daily routine.
