Port Authority Helps Homeless Find an Exit
More than a decade after New York City started grappling with a surge in homelessness, a program by the Port Authority of New York and New Jersey to combine police enforcement with treatment has cleared out the authority's midtown bus terminal and started to wear away the building's image as a grim example of the link between bureaucratic failure and human pathos. Only eight months after the program's start, social workers for Operation Alternative have handled 6,000 referrals for mental illness, drug and alcohol abuse and abject poverty.