Restoration In Search Of a Revival; Furnishings Chain Hurt By Its Own Strategy
Article on financially-plagued Restoration Hardware, home furnishings chain that is known for selling quality goods; company, which went public almost two years ago, has been struggling to make profit ever since; sales in stores open a year were flat over last year; for fourth quarter of 1999, which included important Christmas season, sales fell 5.8 percent; company's share price has plummeted from high of $37 in July 1998, to $5 on March 20; chief executive Stephen Gordon comments; graphs; photos (M)