For Some Who Solve Puzzle, Medicare Drug Plan Pays Off
Medicare's satisfied customers say wading through confusing and complex enrollment process for new Medicare prescription drug program is worth it for savings, but say they never could have done without advice from family, friends or counselors from groups like LIFE Senior Services; many beneficiaries say they are grateful to local insurance counselors, rather than government, for steering them to right plan within program, because costs under different plans can vary enormously; photos (L)

